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JumpStart! Bootcamp

Wednesday, January 24, 2018
10:00 AM - 04:00 PM

Westin Harbour Castle, Toronto, ON

OVMA workshop designed to equip front-line staff with the skills and tools required to keep clients happy and engaged.

This full day workshop is open to every member of your practice team, from reception staff to veterinarians. You'll be led through step-by-step processes to:

  • Handle phone shoppers
  • Overcome client objections
  • Handle client complaints
  • Communicate benefits to gain client compliance
  • Remind clients and achieve results
  • Keep the appointment book filled
  • Provide the ultimate client experience at your hospital

To register, contact Terra Shastri, OVMA Manager of Business Development, at tshastri@ovma.org or 1.800.670.1702, ext. 28.

 

 

420 Bronte Street South,
Suite 205,
Milton, Ontario L9T 0H9
Phone: 905.875.0756 / (toll free) 1.800.670.1702  

Email: info@ovma.org

 

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