Speaker: Wendy Myers, CVJ Communication Solutions for Veterinarians
Your ability to communicate confidently with clients during exams influences their decisions for diagnostics, preventatives, dentistry and any needed treatments. Discover how to project a professional image, engage clients in exams and use teaching tools that lead to acceptance of your recommendations. This session will teach you how to discuss diets for wellness, oral care and weight and disease management by use of scripts. Selling the value of diagnostics and creating a five star experience for surgery and dentistry will also be discussed.
Sponsored by Hill's Pet Nutrition & IDEXX Laboratories
For more information, visit the TAVM website.