Holiday Inn & Suites Ottawa Kanata, 101 Kanata Ave, Kanata, ON K2T 1E6
This popular workshop is designed to equip front-line veterinary staff with the tools to provide the ultimate client experience while also meeting hospital objectives. You'll learn how to:
- Handle phone shoppers
- Overcome client objections
- Handle client complaints
- Communicate benefits to ensure client compliance
- Keep the appointment book filled
- Provide the ultimate client experience at your hospital
June 13, Ottawa: 9 a.m. - 3 p.m. at the Holiday Inn & Suites Ottawa Kanata
Lunch is provided. Sessions are generously sponsored by Hill's Pet Nutrition and LifeLearn.
For more information or to register, contact Sheila Krane at email@example.com or 1.800.670.1702, ext. 216.