With our online version, we’re bringing JumpStart! Boot Camp live to you in the comfort of your own home or clinic.
This two-day workshop is designed to equip frontline staff with the skills and tools required to keep clients happy and engaged. It’s open to every member of your practice team, from reception staff to veterinarians. You'll be led through step-by-step processes to provide the ultimate client experience at your hospital (even with curbside care), handle phone shoppers, overcome client objections, handle client complaints and much more.
Participants will need a quiet room with a computer, a good Internet connection, camera, headphones and a microphone.
Members can register at a discounted rate of $195 per person (practice owner needs to be a member to qualify the rest of their staff). Non-members can register for $270. The session counts for 5.5 continuing education credits.
For more information and to register, contact Sheila Krane at skrane@ovma.org or 1.800.670.1702, ext. 216.